Troubleshooting
Solutions to common issues and answers to frequently asked questions.
If a transaction is stuck, failed, or taking too long, this guide will help you understand why it might happen (e.g. network congestion or low fees) and how to resolve common transaction issues in Kastle.
Steps to take if a token you’ve received isn’t appearing in your Kastle wallet. Learn how to manually add custom tokens (by contract address) and refresh your wallet to display all your KRC20 token balances correctly.
Fixes for when a decentralized app cannot detect or connect to your Kastle wallet. This article covers checking your browser extension status, ensuring you’re on the right network (Kaspa), and other tips to resolve DApp connection problems.
Guidance on what to do if the Kastle app or extension is slow, unresponsive, or crashing. Learn how to clear cache, update to the latest version, or reinstall the app without losing your wallet, to get things working smoothly again.
A quick reference to common error notifications you might see in Kastle (like insufficient funds, wrong network, or invalid address) and how to address each issue step by step.
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