Cannot Connect to a DApp
If you’re having trouble connecting Kastle to a decentralized application (dApp), here are a few things to check before reaching out:
Network Mismatch
If the dApp is on a different network than the one currently selected in your wallet, Kastle will automatically prompt you to switch networks (in the extension).
Approve the pop-up to switch to the correct network.
If you don’t see the prompt, refresh the dApp page and try connecting again.
Unsupported Network
Some dApps may run on networks not yet supported by Kastle.
In this case, please let us know via our Telegram Feedback Channel so we can review and consider adding support for that specific network in a future update.
Known-Compatible dApp Fails to Connect
If you’re trying to connect to a dApp that already supports Kastle (or is officially listed as compatible with Kastle Mobile) but still encounter errors:
Take note of the steps that lead to the connection issue.
Contact us through our Telegram Feedback Channel and share those details.
Our team will review your case and guide you through the troubleshooting process.
🪙 Tip: Make sure your Kaspa wallet is unlocked and you’re using the latest version of Kastle before attempting to connect again.
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