> For the complete documentation index, see [llms.txt](https://docs.kastle.cc/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.kastle.cc/kastle-wallet-help-center/troubleshooting/tokens-not-showing-up.md).

# Tokens Not Showing Up

### ⚠️ Quick Note

If your tokens or NFTs aren’t appearing in **Kastle**, don’t worry — your assets are safe.\
Kastle displays token data through **third-party APIs**, and temporary outages or sync delays can affect visibility.

👉 Always start by checking our [**Status Page**](https://status.kastle.cc/) or contact us on [**Telegram**](https://t.me/kastlewallet) if the issue persists.

### **Kaspa Layer 1 (KRC-20, KRC-721, and KNS)**

Your **KRC-20 tokens**, **KRC-721 NFTs**, and **KNS domains** are automatically fetched from third-party APIs connected to the Kaspa network.

* Kastle **does not manage these APIs** directly but continuously **monitors their uptime and performance**.
* You can view real-time service status on the [**Kastle Status Page**](https://status.kastle.cc/).
* If one or more APIs experience downtime, tokens may **temporarily disappear** from your wallet interface.
* Once the service is restored, the tokens will reappear automatically.

If the status page shows everything operational but your tokens are still missing, reach out on our [**Telegram Support Channel**](https://t.me/kastlewallet) and our team will assist.

***

### **Kaspa Layer 2 (L2s)**

For **Layer-2 networks** such as **Kasplex** or **Igra**, token data is also provided by each network’s APIs.

* You can check their availability on our [**Status Page**](https://status.kastle.cc/).
* If a token isn’t visible, try manually adding it via integrated dApps like **Zealous DEX** — search for the token and select **“Add Token.”**

***

**✅ Before Reaching Out**

* Check the [**Status Page**](https://status.kastle.cc/) for any reported outages.
* Wait a few minutes to allow services to refresh.
* If everything looks normal and tokens still don’t appear, contact us on [**Telegram**](https://t.me/kastlewallet) for support.

***

🪙 **Note:** Your funds are always safe on the blockchain — display issues in Kastle Wallet never affect your actual token balances or ownership.